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Why Eriqa

How is Eriqa different?

Eriqa is a Dynamic Sales Enablement platform built to improve seller capability, competency and consistency.

Eriqa analyses real sales conversations against your methodology, business context and expectations, then measures whether behaviour actually changes.

Transcript

"...so what does your current process look like for that?"

Competency
DiscoveryProficient
Coaching moment02:41 to 03:38

Strong open question. Next: layer a follow-up to surface the cost of the current process.

Three questions, asked continuously

  1. Can they do it?

    Capability, against your methodology.

  2. Are they doing it?

    Consistency, in real conversations.

  3. Are they getting better?

    Behaviour change, proven over time.

Use Eriqa on its own. Or make your existing setup better.

Composable by design

Not instead of your stack. Alongside it, or on its own.

Eriqa is the layer that turns conversations and company context into what each seller needs next. Everything around it is optional, and nothing has to be replaced.

Conversation intelligence

Transcripts in

ChatGPT and Claude

Two way, via MCP

Managers and coaches

Priorities and progress

Methodology and knowledge

Your context

Eriqa

The enablement intelligence layer

Eriqa runs on its own. Everything around it is optional.

Already using Gong or conversation intelligence?

Great. Keep it.

Conversation intelligence platforms such as Gong provide valuable visibility into customer conversations, deals and revenue execution. Eriqa has a more specific centre of gravity: the capability, competency and consistency of the seller.

Eriqa can ingest transcripts captured by conversation intelligence platforms and turn them into continuous evidence of seller performance. If you already capture conversations, Eriqa can use them. If you do not, Eriqa can capture and work from them on its own.

Conversation intelligence understands the deal. Eriqa understands the seller.

Evidence from the transcriptPreview

Overall QA

86/100

No auto-fail
Discovery & qualification · 40%84
Value & objection handling · 35%90
Compliance & disclosures · 25%78

Critical / auto-fail items

Required disclosure read Pass
DNC / consent honoured Pass
No misleading claims Pass
  1. Conversation captured

    Your dialler, recorder, drive or CI platform

  2. Transcript and evidence

    Cited to the moment it happened

  3. Eriqa

    Scored against your framework

  4. Capability and next priority

    Per seller, every week

Already using ChatGPT or Claude?

Keep using them.

Eriqa does not replace general-purpose AI. Through MCP, Eriqa's intelligence is available directly inside the tools your team already works in, with persistent context about the business, the methodology, the competencies, the sellers and the evidence behind every judgement.

EriqaPersistent context
  • Business and methodology
  • Competency framework
  • Seller history and evidence
  • Current development priorities
MCP
ChatGPT, Claude or any MCP client

"Which of my sellers is closest to consistent on discovery, and what should I coach next?"

ReportsPersonalised trainingCoaching preparationPractice exercisesSales assetsWorkflows and automations

Use the AI you prefer. Eriqa provides the sales enablement intelligence behind it.

Already have sales coaches or strong managers?

Even better.

Eriqa supports the human relationship rather than replacing it. Managers and coaches see what a seller is working on, the evidence behind it, whether the coaching is being applied and what should come next.

Eriqa watches the evidence between sessions, so humans spend less time hunting for something to coach and more time actually coaching.

AI provides visibility at scale. Humans provide judgement, challenge, practice, accountability and support.

One to one briefPreview

One to one: Amara M.

Thu, 20 mins

Focus

Objection handling, specifically price raised early.

Evidence to play

Call with Northgate, 14 Jan, 06:12 to 07:05

"I understand, let me send the pricing over and you can have a look."

Questions to ask

  • What did you think they meant by too expensive?
  • What would you ask before quoting next time?

Agreed next step

Ask one clarifying question before any price answer, on every call this week.

Weekly focusPreview

Week of 12 January

Get the cost of the problem on the table

Your focus
DiscoveryProficient

Up 7 points on last week, across 24 scored calls.

Three things to do this week

  • 1Ask what the current process costs, on every first call.
  • 2Listen back to Tuesday 10:04, where it worked.
  • 3Bring one call to your one to one on Thursday.

Already have sales enablement?

Give it better intelligence.

Enablement usually works at team level, yet ten sellers in the same role can have ten different needs. Eriqa adds the individual question: what does this seller need next? It finds the need in real evidence, then keeps watching to see whether the intervention worked.

Amara M.

Objection handling

Next for this seller

Clarify before quoting

Jonas L.

Discovery

Next for this seller

Layer a second question

Priya R.

Next step agreed

Next for this seller

Close every call with a date

Competency across the teamPreview
AMJLRPTKSNDV
Discovery
Empathy & rapport
Active listening
De-escalation
Resolution & accuracy
Compliance
FoundationProficientAdvancedExpert

From blanket enablement to evidence-led, personalised enablement.

Or just use Eriqa

You do not need anything else for Eriqa to work.

No conversation intelligence platform. No ChatGPT or Claude. No outsourced coaching provider. Eriqa can run as your sales enablement platform in its own right, and fits around those investments when you already have them.

Eriqa

Eriqa, on its own

Capture, evidence, competency, weekly focus, coaching and proof. Nothing else required.

Optional, whenever you want it

  • Conversation intelligence
  • Coaches and managers
  • Methodology and knowledge
  • ChatGPT and Claude, via MCP

The difference

Most sales technology centres on the deal. Eriqa centres on the seller.

Sales technology has organised itself around the deal, the activity, the content or the conversation. Eriqa organises itself around the person doing the selling.

  1. Conversations

    Evidence

  2. Business

    Context

  3. Eriqa

    Development need

  4. Managers, coaches, enablement and AI

    Intervention

  5. Future conversations

    Proof

Proof becomes the evidence that starts the next cycle. The loop does not end.

What does this seller need next?

And did it work?

That is Dynamic Sales Enablement. That is Eriqa.

Transcript citation Verbatim
02:38

"Yeah, we are looking at this for Q3 but honestly the cost is what is holding us back."

02:41

Rep: "Got it. What does your current process look like for that?"

02:46

"It is mostly manual right now, spreadsheets, three people involved..."

Discovery: Proficient

Open question used to surface current state. Cited at 02:41. Next coaching step: probe the cost of doing nothing.

See what your conversations already say about your sellers.

A short walkthrough on your own evidence, whatever else is already in your stack.